Shipping & Delivery
We are glad to offer international shipping that currently operates in more than 200 countries around the world. Nothing implies more to us than bringing our clients awesome value and service.
How do you ship packages?
We currently operate with various warehouses in US and China. Items dispatched from our China Warehouse will be shipped by ePacket or EMS while items dispatched from our US Warehouse will be shipped by USPS.
Do you ship worldwide?
Yes, we provide free shipping to over 200 countries worldwide.
What about customs?
Once items have been shipped, you are the only responsible for any custom fees that may applied by your country. Moreover, for flexibility reasons, one or more packages may arrive and you will be responsible for custom fees.
How long does shipping take?
Shipping varies accordingly with location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
We are trying to process all orders with tracking numbers. However, if the item is of a very low price, we may not provide a tracking number as we always offer free shipping and the expenses are on us. Once the item dispatches from our warehouse, you will receive an email confirmation with a tracking number. Keep in mind that your tracking number may take up to 2 business days to become active.
My tracking says “no information available at the moment”.
Your tracking number may take up to 2 business days to become active. Moreover, some companies may take 2 – 5 days for their tracking numbers to update and show were packages are located.
If you have any questions please email us at [email protected]