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We are glad to offer international shipping that currently operates in more than 200 countries around the world. Nothing implies more to us than bringing our clients awesome value and service.
We currently operate with various warehouses in US and China. Items dispatched from our China Warehouse will be shipped by ePacket or EMS while items dispatched from our US Warehouse will be shipped by USPS.
Yes, we provide free shipping to over 200 countries worldwide.
Once items have been shipped, you are the only responsible for any custom fees that may applied by your country. Moreover, for flexibility reasons, one or more packages may arrive and you will be responsible for custom fees.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
We are trying to process all orders with tracking numbers. However, if the item is of a very low price, we may not provide a tracking number as we always offer free shipping and the expenses are on us. Once the item dispatches from our warehouse, you will receive an email confirmation with a tracking number. Keep in mind that your tracking number may take up to 2 business days to become active.
Your tracking number may take up to 2 business days to become active. Moreover, some companies may take 2 - 5 days for their tracking numbers to update and show were packages are located.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
You may change or cancel an order before it's shipment. Please contact us within 12 hours after the items were payed. If 12 hours were passed, the order can no longer be canceled.
Your satisfaction is our first priority, therefore we have implemented a Buyer Protection policy. You may request a refund if:
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refunds if:
*You may submit refund request within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
We will examine your case, and if refund is to be issued, credit will automatically occur to your prefered type of method (Credit Card or Paypal) within 14 days.
If you have any questions please email us at [email protected]
