Frequently Asked Questions
How to search for products?
You can search for products by choosing the appropriate category and subcategory on the menu located on the upper left side of the store. In addition, you may search for products by using the Search Bar at the top of any page. Please note that the more keywords you use, the more specific products will be shown on the results page. When you find a product you’re interested, click the product name or image for more details.
Do you ship internationally?
Yes, we ship to over 200 countries worldwide.
Where’s my order?
Your order will dispatch within 1-2 days after being placed. When dispatched, you will receive an email confirmation with a tracking number. Keep in mind that your tracking number may take up to 2 business days to become active.
My tracking number has not update in a couple of days. What’s going on?
Your tracking number may take up to 2 business days to become active.
What is Buyer Protection?
Buyer Protection enables our customers to shop with confidence.
Buyer Protection applies when:
- The item you ordered did not arrived within the time frame specified on the product page. Please see our Shipping & Delivery policy.
- The item you ordered was not as described.
If you have any questions please email us at [email protected]
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